★ Weekly apparel cutoff — orders placed by Sunday at 6:00 PM ET enter that week's production batch★ Bulk orders and in-stock inventory are processed immediately★ Weekly apparel cutoff — orders placed by Sunday at 6:00 PM ET enter that week's production batch★ Bulk orders and in-stock inventory are processed immediately

Policy

Privacy Policy

Effective Date: September 7, 2026 | Website, orders, analytics, and marketing

This Privacy Policy explains how Ironsight Customs LLC collects, uses, discloses, and protects personal information when you visit our website, place an order, communicate with us, submit artwork, or otherwise interact with us.

Information You Provide

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.
  • Order information, including products, sizes, quantities, personalization details, proofs, approvals, delivery preferences, and customer-service communications.
  • Artwork and content, such as logos, photographs, names, messages, and design files emailed for an order.
  • Marketing preferences and responses to promotional emails.
  • Other information you voluntarily provide through email or website forms.

Payment Information

Payments are processed by Stripe or another disclosed payment processor. The processor collects payment-card and transaction information under its own privacy terms. Ironsight Customs generally receives transaction details, payment status, card brand, and limited card information, but does not receive or store the complete payment-card number.

Information Collected Automatically

When you use the website, we and our service providers may automatically collect information such as IP address, browser and device information, approximate location derived from IP address, pages viewed, referring pages, clicks, dates and times of visits, cookie identifiers, and interactions with advertisements or emails.

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website traffic, measure performance, and support marketing. These technologies may be provided by services including Google Analytics and Meta Pixel.

Google and Meta may receive device, browser, cookie, IP-address, activity, and advertising-related information and may process it under their own privacy policies. Depending on applicable law, some analytics or advertising disclosures may be treated as "sharing," "targeted advertising," or a similar regulated activity even though Ironsight Customs does not sell personal information for money.

How We Use Information

  • Process payments, accept and fulfill orders, create proofs, and deliver products.
  • Communicate about quotes, orders, pickups, shipping, returns, and customer service.
  • Operate, secure, troubleshoot, and improve the website and our business.
  • Analyze website traffic and measure advertising and marketing performance.
  • Send marketing emails where permitted by law and according to your preferences.
  • Prevent fraud, enforce our agreements, protect rights and safety, and comply with legal obligations.

How We Disclose Information

We may disclose personal information only as reasonably necessary to the following categories of recipients:

  • Payment processors, including Stripe.
  • Website hosting, cloud storage, email, analytics, advertising, fraud-prevention, and technology providers.
  • Shipping carriers, suppliers, production partners, and contractors involved in fulfilling an order.
  • Professional advisers, insurers, financial institutions, government authorities, or law-enforcement agencies when reasonably necessary or legally required.
  • A buyer, successor, or adviser in connection with a proposed or completed merger, sale, financing, reorganization, or transfer of business assets.

Ironsight Customs does not sell personal information for money. We do not disclose customer artwork or photographs for unrelated public marketing without permission. However, as explained above, certain analytics and advertising technologies may constitute sharing or targeted advertising under some state laws.

Email Marketing

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting support@ironsighthq.com. We may still send non-promotional communications concerning orders, transactions, account security, or legal notices.

Your Privacy Choices and Rights

You may disable or delete cookies through your browser settings, although some website features may not function correctly. Google and Meta also provide controls for their analytics and advertising services.

Depending on your state of residence and whether applicable legal thresholds are met, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information, or to opt out of certain targeted advertising, sales, or sharing. You may submit a request to support@ironsighthq.com. We may need to verify your identity and may retain information when permitted or required by law, including for transactions, taxes, fraud prevention, disputes, and legal compliance.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with law. Retention periods vary based on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website, transmission method, or storage system can be guaranteed completely secure, and we cannot guarantee absolute security.

Children's Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13. A parent or legal guardian who believes a child has provided information may contact us to request review or deletion.

External Links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Ironsight Customs is not responsible for those practices.

Changes to This Policy

We may update this Privacy Policy by posting a revised version with a new effective date. Material changes will be communicated when required by applicable law.

Contact

Privacy questions or requests may be sent to support@ironsighthq.com. To protect the privacy of a home-based business, Ironsight Customs does not publish its residential mailing address on the website. A mailing address will be provided when reasonably required for an authorized return, legal notice, or verified privacy request.

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